Alan “Woody” Reeves
In 1998, I started my journey into entrepreneurship – establishing an IT services company known as MouseCalls that grew rapidly; by the time I hired my first technician, I had about 500 or so clients in my database, and as the company continued to grow, I started gaining larger clients.
At that time, IT management wasn’t as popular or ubiquitous of a concept as it is now. In fact, a majority of our client base was used to the idea of waiting until something broke, then calling us to resolve the issue. Many didn’t feel the need to ensure that proper backup, regular maintenance, and proactive monitoring was in place.
In 2010, we had a catastrophic flood in Nashville, TN, which profoundly impacted areas of town and countless businesses suffered significant data loss. At that point, I reevaluated my situation and decided to start something more proactive for those clients who see the value in technology that works at all times and want to know that their data is secure and safe. I even spun off my second company, SunRiver IT Partners, which still services business clients including our local minor league baseball club. In early 2018, I turned my attention back to my “first love”, MouseCalls, as I wanted to bring high-end enterprise-grade solutions to the smaller folks.
I’ve always strived to maintain good relationships with each and every one of our clients, but more than that, I strive to communicate in a high quality manner – crafting solutions after getting to know all of the fundamental aspects of each client’s company and what’s important to them.
We don’t do cookie-cutter, one-size-fits-all offerings – we craft real solutions that work to solve business challenges. Contact me at 615-662-0235 or send me an email here to learn more.