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Believe it or not, if your Internet is working, 70-90% of all technical issues can be resolved remotely via an Internet connection by our techs to your computer(s).
MouseCalls began offering remote support in 2005.
MouseCalls offers unlimited remote support to our clients on VIP plans at a rate as low as $29/month. This includes 1TB of managed cloud backup and guaranteed antivirus.
Our remote help desk technicians often use specialized help desk support software to take control of end-users’ computers to troubleshoot, diagnose and resolve complex issues.