Basic Security Assurance
We install our MMAV (MouseCalls Managed Anti-virus) solution. It is monitored and maintained from our Service Center. If you are infected, we clean it for free!*
Our MMAV Solution combined with 24/7 monitoring and Windows, Java, Adobe, and other software management. Unlimited Cloud Backup using Amazon.com’s storage service with daily reporting.
Everything in VIP Essentials plus free FastTrack service in our Service Center, access to our member support portal, free Service Center diagnostics, 4 hour guaranteed response time, and 25% discount off all services outside scope of the agreement.
Everything in VIP Preferred plus unlimited 24/7 remote support and help desk service, guaranteed 3 minute response time, and 50% discount on all service outside the scope of the agreement.